Saturday, December 13, 2014

Outernet

AT&T is a corporation that apparently can't find its ass with both hands and Mapquest. Jeanine called to get a repair person to come and figure out why our internet connection was borderline nonexistent, and why we had no dial tone on the land line. She was told that somebody would come out between sunrise and sundown on Friday. We waited. And waited... Nobody showed.

Today, an AT&T guy showed up sometime in the early afternoon, poked around a bit, and said that the problem was waterlogged equipment. He pointed to something up one of the nearby poles, and said he couldn't fix it but would call someone who could. A couple of hours after he left another AT&T guy showed up. He had no idea that somebody had already been here, but took a quick look around and said he could fix the problem. He did confirm that the first guy's diagnosis was correct though, and wondered why the hell he hadn't been able to fix the problem.

The problem is now fixed. We have a dial tone. We have internet. That means Jeanine can get work done and I can go back to wasting time.

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